Provision has been made to receive the complaints related to vigilance matter through website. This is to bring the transparency in the system and expediting the processes. All complaints received through website are processed after confirming the veracity of the complainant and further action is taken as per laid down procedure under QMS. As per the guidelines of CVC, no action is taken on the anonymous / pseudonymous complaints.

Complaint should be specific with relevant details like NIT no. and date etc.

Correct name and address are mandatory for processing the complaint.

No correspondence shall be entertained on the subject after lodging the complaint.

In case it is found that complaint was false and harassment of officials has been caused, action may be taken against the complainant.

The complaint having vigilance angle shall only be examined.The vigilance angle comprises of misuse of official position, demand and acceptance of illegal gratification, cases of misappropriation / forgery or cheating, gross and willful negligence, blatant violation of laid down systems and procedures, reckless exercise of discretion, delay in processing the cases, etc.